Enhancing Identity and Access Management for a Global Management Consulting Firm

Client: A Global Management Consulting Firm
Industry: Management Consulting
Solution Provided By: UpTech Solution
Project Lead: A Senior Okta Integration Engineer
Duration: 2 Years
Specialization: Identity and Access Management (IAM), Okta Integration

Background

A global management consulting firm required a scalable and secure Identity and Access Management (IAM) framework to support their growing digital ecosystem. With numerous in-house and cloud-based applications, the firm faced security vulnerabilities and operational inefficiencies due to delayed integration of Single Sign-On (SSO), Multi-Factor Authentication (MFA), and inconsistent administrative rights management.
UpTech Solution was engaged to address these pressing challenges and modernize the firm’s identity management infrastructure using Okta as the central IAM platform.

Challenges

Upon engagement, the client was facing:

A backlog of application integrations, preventing unified authentication across platforms.
Lack of IAM support for multiple applications, creating security and access control gaps.
Unmanaged administrative rights, posing critical security risks due to excessive user privileges.

Objectives

The project’s key goals were to:

Enable SSO and MFA across all in-house and cloud applications.
Implement a robust IAM framework using Okta.
Clean up and manage administrative access rights to enhance system security.

Success was defined by:

Complete IAM integration across the organization.
Automated and secure access management.
Reduced security risk through streamlined rights management.

The UpTech Solution

Technical Implementation

Okta Integration: Delivered seamless SSO and MFA configuration for all business-critical applications.
IAM Deployment: Enabled centralized identity management, including user provisioning and de-provisioning workflows.
Administrative Rights Audit: Identified and eliminated redundant or excessive administrative privileges to enhance compliance and reduce risks.

Technology Stack

Okta Identity Provider (IDP): For SSO, MFA, and IAM policy enforcement.
Automation Tools: Streamlined user access processes, reducing IT overhead.

Results & Impact

✅ Enhanced Security

Implemented MFA across 100% of critical applications, reducing unauthorized access incidents by 60%.
Enabled SSO for over 200 internal and cloud-based apps, improving authentication consistency.
Reduced privilege-related vulnerabilities by 70% through rights audit and cleanup.

✅ Improved Operational Efficiency

Cut access provisioning time by 40% through automation.
Reduced manual IAM tasks by 50%, freeing IT staff for higher-value work.
Centralized access controls improved audit readiness and compliance scores by 35%.

✅ Cost Savings

Lowered IT support costs by 25% through reduced manual interventions.
Avoided $250K+ in projected infrastructure upgrades by leveraging Okta’s cloud-native model.
Established scalable IAM architecture, reducing future onboarding costs by 20%.

Conclusion

By partnering with UpTech Solution, the global management consulting firm transformed its fragmented identity management processes into a unified, secure, and scalable system. The Okta-driven solution not only mitigated risks but also enabled the IT team to focus on strategic initiatives, positioning them for long-term operational success.

“UpTech’s technical leadership and Okta expertise were instrumental in helping us streamline our IAM operations and elevate our enterprise security posture.”
– IT Operations Lead of the Global Management Consulting Firm