Client: A Leading Global Pharmaceutical Company
Industry: Pharmaceuticals & Life Sciences
Solution Provided By: UpTech Solution
Project Role: Middleware Engineer (Deployed via Talent On Demand)
Duration: Multi-Year Engagement
Specialization: On-Prem Infrastructure Migration, Middleware Engineering, Application Modernization
Background
A global pharmaceutical company overseeing critical drug research recently brought its independent R&D division under centralized control. This shift required a complex infrastructure consolidation—migrating core applications and data from the R&D environment into the company’s primary IT infrastructure.
With in-house engineering resources already at capacity, the company partnered with UpTech Solution to strengthen the migration team. A senior Middleware Engineer was deployed through UpTech’s Talent On Demand model, working alongside platform and operations teams to ensure a smooth, efficient transition.
Challenges
The consolidation presented several organizational and technical hurdles:
- Two independently managed environments with conflicting configurations
- Legacy applications with no formal support, increasing operational risk
- Approval delays due to fragmented ownership across teams
- Limited visibility into infrastructure health and performance
- No internal bandwidth to lead migration design and execution
Objectives
The company aimed to:
- Migrate applications and workloads without disrupting critical research
- Modernize or retire unsupported systems
- Improve observability and access control
- Automate repetitive tasks and reduce manual workload
- Lay the groundwork for future architecture improvements
Success metrics included:
- No unplanned downtime during the transition
- Reduced operational overhead through automation
- Enhanced monitoring and credential security
- Increased system readiness for future growth
The UpTech Solution
UpTech’s deployed Middleware Engineer played a key role within the broader internal team, supporting end-to-end migration design and execution:
- Configuration Replication and Adaptation:
Replicated the R&D environment’s setup and adapted it to align with the company’s centralized infrastructure, accelerating deployment while maintaining compatibility. - Legacy Application Upgrade:
Worked with stakeholders to identify and upgrade high-risk legacy systems, improving performance, reliability, and long-term supportability. - Credential and Secret Management:
Integrated HashiCorp Vault for centralized secret management across services, enabling secure, role-based access aligned with enterprise policies. - Unified Observability:
Used Splunk to provide centralized logging and real-time visibility across platforms, allowing early detection of issues and performance tracking. - Data Protection and Recovery:
Established backup and restore processes using Commvault, ensuring no data loss during migration phases and maintaining system integrity. - Cross-Team Coordination:
Helped define a shared technical framework to streamline stakeholder approvals, reducing delays across internal departments. - Automation of Routine Workflows:
Introduced automation covering an estimated 30% of recurring operational tasks, leading to faster response times and reduced manual intervention.
Technology Stack
- On-Prem Infrastructure (Client Environment)
- HashiCorp Vault: Secret and access management
- Splunk: Centralized monitoring and log analytics
- Commvault: Data backup and recovery
- Internal Middleware & Application Platforms
Results & Impact
Operational Continuity
✓ Achieved 100% uptime throughout the migration period
✓ Ensured uninterrupted access to research platforms and services
Efficiency Gains
✓ 30% of routine operational tasks automated, reducing manual workload by an estimated 10–15 hours per week
✓ Reduced average issue resolution time by 40% due to improved monitoring and centralized visibility
Cost and Risk Reduction
✓ Retired or upgraded 12+ legacy applications, eliminating support and security risks
✓ Reduced infrastructure maintenance effort by 25%, freeing internal teams for higher-value work
Strategic Enablement
✓ Enabled faster onboarding of future tools and workloads by building a scalable foundation
✓ Improved compliance alignment and audit readiness through secure credential management with HashiCorp Vault
Conclusion
By deploying expert engineering talent precisely when and where it was needed, UpTech helped one of the world’s leading pharmaceutical companies execute a critical infrastructure migration without disrupting operations. The result: a stronger, more scalable platform aligned with long-term research and IT goals.
“The migration helped us consolidate systems, reduce complexity, and free up resources for innovation. With UpTech’s support, we moved fast without compromising control.”
– Senior Infrastructure Manager, Global Pharmaceutical Company
